Privacy Policy

Introduction

Corner Collision Center ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and share information through our website, https://cornercollisioncenter.com (the "Website"), and our associated services.

Information We Collect

We may collect several types of information from and about users of our Website, including:

• Personal Identifiers: Name, phone number, and email address.
• Vehicle Information: Make, model, year, VIN, and damage details.
• Service Details: Appointment requests, estimate details, and messages sent through our forms.
• Visual Information: Photographs of vehicle damage or other files uploaded through our third-party estimate tools.
• Recruitment Information: Details provided in job applications, including résumés and employment history.
• Technical Data: IP address, browser type, device information, and usage data collected via cookies and analytics tools.

How We Collect Information

We collect information directly from you when you:

• Fill out contact or estimate forms on our Website.
• Schedule appointments through our integrated calendar.
• Apply for a job through our Careers page.
• Communicate with us via email, phone, or the TextMe widget.

We also collect information automatically through cookies and tracking technologies provided by third parties like Google Analytics and LeadConnector.

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide and manage repair estimates and appointments.
• Communicate with you regarding your vehicle repairs or inquiries.
• Deliver customer service and support.
• Send marketing and promotional communications (where permitted).
• Process employment applications and conduct recruitment.
• Analyze Website usage to improve our services and user experience.
• Ensure the security of our Website and comply with legal obligations.

Sharing of Information

We do not sell your personal information.

We may share your information with third-party service providers who perform services on our behalf, such as:

• Body Shop Booster: For estimate tools, appointment scheduling, and customer communication.
• Google Analytics: For Website traffic analysis.
• LeadConnector/GHL: For lead management and communication tracking.
• Hosting Providers: To maintain and operate our Website.

We may also disclose your information if required by law or to protect our rights, property, or safety.

Data Retention

We generally retain customer records for approximately three years, subject to legal, insurance, accounting, and operational requirements. Job application information is retained only as reasonably necessary for recruitment purposes and to fulfill legal obligations.

Your Choices and Rights

You may opt-out of receiving marketing emails by following the "unsubscribe" link in those emails. For marketing text messages, you may reply "STOP" to opt-out.

To the extent applicable under California law, residents may have certain rights regarding their personal information. You may submit privacy-related requests to CornerCollisionCenter@gmail.com.

Children's Privacy

Our Website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will take steps to delete it.

Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Contact Us